Get in Touch
Stay up to date on what we're making by signing up for our newsletter below, and following us on Instagram - @beta5chocolates.
Complete the contact form below and our team will get back to you within the next business day (Tuesday - Saturday)!
OUR VANCOUVER STORE
Our shop is open Tuesdays to Saturdays, 10am - 5pm.
Our shop is restocked daily, so please come by - we can't wait to see you!
PREORDERS
Our products are in high demand, so we recommend ordering ahead to ensure you get the goods you're looking for!
ONLINE ORDERS
When checking out online:
1) select your pick-up location/delivery method,
2) your order date - this is the date your order will leave our facility.
(orders can be placed up to 4 weeks ahead.)
IN-STORE PICK UP
Orders can be picked up Tues-Sat, 10am-5pm.
Have your order number ready for a smooth pick up experience.
Same-day orders must be placed before 10am (PST).
LOCAL DELIVERY
Local delivery within 20km of our shop is now available.
Same-day delivery is available for orders placed before 10am (PST).
A recipient must be available to receive the delivery, as our delivery drivers do not leave packages unattended.
SHIPPING CANADA-WIDE
We ship orders on Tuesdays and Wednesdays only.
We offer FREE SHIPPING* to most Canadian addresses on orders over $85 (before tax). *some rural and remote addresses are excluded from this promotion.
Shipping is suspended from mid-May to the end of September due to the warm weather.
We do not ship internationally at this time.
LARGE ORDERS
We offer 10% off orders over $1000 (before tax/delivery, and excluding customization fees).
We offer packaging customization (logo placement) on chocolate box orders over 50 units. Additional fees apply.
SOLD OUT!?
Our small team of chocolatiers makes everything by hand, and our products (especially seasonal creations) frequently sell out.
If a product is listed online as 'In-Store Only' this means we only have limited stock in our Vancouver shop.
Once we make more, this product will be restocked on our webstore for online ordering.
ALLERGENS
On each product page, we list major allergens and/or alcohol used in that product.
On our bespoke menu, refer to the allergen icons listed for each flavour, or filter for a specific allergen at the top of the menu
NEW PRODUCTS AND CAFÉ UPDATES
Follow us on Instagram (@beta5chocolates) and sign up for our newsletter below!
Newsletter subscribers are the first to know about new product drops and get first dibs on our limited edition products.
Come visit us!
Our shop is located at 409 Industrial Avenue in Vancouver, BC.
We have 6 parking spots reserved for our customers, and are a short walk from the Main Street - Science World Skytrain station.
MON : CLOSED
TUE : 10 - 5
WED : 10 - 5
THU : 10 - 5
FRI : 10 - 5
SAT : 10 - 5
SUN : CLOSED
Complete the contact form above and our team will get in touch with you, or use the chat option at the bottom of your screen!