Guest Experience Manager

GUEST EXPERIENCE MANAGER
Create a welcoming, detail-driven retail space where every visit feels like a moment of escape.

Full-Time | Vancouver, BC

Our chocolate is crafted with precision and design. Our service should feel the same.

We’re looking for a Guest Experience Manager who thrives in hospitality, is confident under pressure, and knows how to lead a team with warmth and structure. You’ll be responsible for everything from retail operations and guest experience to team development and daily rhythm.

This is a job for someone who sees the art in service — and who brings clarity, composure, and care to every moment.

Key Traits We’re Looking For:

• A background in hospitality or boutique retail (2–3 years min.)

• Leadership that’s confident, calm, and clear

• Operational sharpness — you know how to schedule, restock, and delegate

• A guest-first mindset — you love making people feel seen, not just served

💼 Full-time, on-site | 💰 Competitive wages | 🩺 Health savings plan
📩 Apply at [info @ beta5chocolates . com] with a brief intro and resume