FAQ

CAFÉ
Open Tuesdays to Saturdays, 11am-5pm.
We have seating in our café so you can enjoy a sweet treat and a coffee!

ONLINE ORDERS
All of our products can be ordered online for in-store pick up or local Vancouver delivery.
Select your preferred option, date and time during checkout.
We offer Canada-wide shipping for our chocolate products only from October to mid-May.

VANCOUVER DELIVERY
Local delivery is available Tues-Sat, and we offer two delivery windows: 10.30am - 1.30pm or 2.30pm - 5.30pm.
Orders placed by 1pm are eligible for same-day delivery* (delivery spots are limited and are first-come, first-served).
Requests for Lower Mainland deliveries outside of our regular delivery zone can be made through the contact form above.
We will do our best to accommodate requests if we are able to, and additional delivery fees will apply.

PREORDER FOR IN-STORE PICK UP
Order online up to 2 weeks ahead to ensure you get the sweet treats you're after.
Orders can be picked up during our opening hours, Tues-Sat 11am-5pm.
Presently, same-day orders for pick up are not an option online - we appreciate your understanding while we work to change this.

SHIPPING CHOCOLATES ACROSS CANADA
We ship our chocolates across Canada in the fall, winter and spring.
Shipping is suspended from mid-May to the end of September due to the warm weather.
Unfortunately, cream puffs and ice cream sandwiches cannot be shipped, and are only available in our café and by local Vancouver delivery.

SOLD OUT
Our small, skilled team of pastry cooks and chocolatiers makes everything by hand, and our products frequently sell out.
IN OUR CAFE:
Cream puffs often sell out before our cafe closes at 5pm, so we suggest you preorder or arrive earlier in the day to avoid disappointment.
ONLINE:
If a product is listed online as 'Sold Out' this means we are in the process of making more and it will be back in stock once it is available for purchase.

NEW PRODUCTS AND CAFÉ UPDATES
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