We're Hiring Retail Sales Team Members

Now Hiring Full-Time and Part-Time Retail Sales Team Members!

BETA5 Chocolates is the city's best-kept secret for all things dessert.
We have been named as one of the Top 10 Chocolate Shops in North America, and our chocolates have received numerous awards, including Gold at the International Chocolate Awards.

Six days a week, our customers flood to our little shop, hidden away in the False Creek Flats, between Strathcona and Mount Pleasant. From cream puff super fans, to dessert thrill seekers, to the chocolate curious, we aim to provide our customers with knowledgeable, tailored customer service.

We're looking for polished and professional staff members who are capable of sharing their excitement about food, who can recall flavour profiles and ingredients quickly, and who have service experience in fine dining, luxury retail, or in the hospitality industry.

Retail Sales Team Duties:

  • Provide professional, knowledgeable, tailored customer service
    • Communicate accurate product descriptions, ingredients, and allergens
    • Explain products, seasonal concepts, company history, and company values in a manner that demonstrates excitement, interest in, and commitment to BETA5
    • Help build our loyal customer base
  • Cash handling
  • Opening and closing duties
  • Merchandising and shop maintenance

Service Station:

  • Accurate order fulfillment
  • Handle products with care and according to FOODSAFE standards
  • Organize station and workflow to ensure efficiency and accuracy


  • Package products with an eye for perfection and precision
  • Handle products with care and according to FOODSAFE standards


Our ideal candidate has:

  • 2 years of high end customer service experience
  • an engaging personality and the ability to communicate with our diverse clientele
  • the ability to multitask and adapt as the situation requires
  • the ability to remain calm under intense pressure and during busy rushes
  • excitement about our product, our team, and our brand
  • works well with others, and is looking to join our growing team


All schedules require weekend and weekday availability.

Compensation is competitive and is based on experience.

Please submit a cover letter explaining why you're a good fit for BETA5, along with your resume, to info(at)beta5chocolates.com