Our goal is to ensure that packages leaving our facility arrive at their destination in peak condition. Therefore, we only ship packages from Tuesday-Thursday to help minimize the time our product spends in postal facilities, where temperatures can fluctuate and impact the product.
We believe that fresh is best, and we have two Canada Post shipping options that ensure you will get your package as quickly as possible.
We try hard to get all orders placed before 10am PST out the same day (Tues-Thurs) but during peak holiday seasons, it might take a little longer (24-72 hours depending on product availability).
Shipping chocolates in the summer is very challenging! We do our best to ensure that your product stays cool and is shipped quickly to ensure that it arrives at its destination in peak condition. If you experience any issues with your order related to heat - please document your shipment with a photo and call or email us immediately!
If you can, come by our Vancouver Shop to get your sweet treats!
Tuesdays-Fridays, 10:30am - 5:30pm
Satudays-Sundays, 10am - 5pm
At the current time, we are unable to ship to international destinations or to the USA.
Track your order here with your Canada Post tracking number(s).